Policies & Procedures

  • SHAE MONEE is responsible for creating the garments for the client, with the inspirational, ideas, photos, materials and or design details given by the client. The company is not allowed to duplicate other designers' work or make an exact replica but is allowed to make a variation of the design, by changing any materials such as; color, texture, print, pattern, fabric or embellishments. In providing the Services hereunder, the role of the Company shall be that of an independent contractor and not that of employee or agent of the Client. The Company represents and warrants that it will conform to the standard of care, skill and diligence exercised by professionals performing the same or similar services provided for in this Agreement. We are available to clear and open communication.                                                                                                                                                                                                   
  • Custom Design Consultations - During your initial consultation which we discuss your vision and preferences as well as the price of your garment(s) , we will exchange and modify ideas until a final design is agreed upon, in these exchanges we will cover , fashion illustrations , discussion of fabric details, notion details, color, embellishments, garment styles and silhouette as well as fittings, alterations, and any further design details, These will be agreed upon by both parties, before the production of any design. Changes Designing and consulting custom dresses is a collaborative process that sometimes requires minor changes along the way. We can all expect this. Please let us know of any changes as early as possible before your fabric has been purchased, so that we can try to accommodate you in a timely manner. If no concerns are addressed prior to purchase date, which is 1-3 days after the consultation date and a deposit is made, no said changes can be made without incurring additional fees. There will be no last-minute changes to the design or garment the week of or the day before the event under any circumstances.                                                                                                                                                                       
  • SHAE MONEE is not responsible for any mishaps, i.e. rips, tears, broken seams, stains to the garment or any lost, stolen or damaged garment(s), once they are released to the “client” and are in the client’s possession and under the client’s care.   The initial down payment is half the cost of the labor + the cost of the fabric + the consultation fee, and it is due prior to the commencement of any garment. All deposits and payments are non-refundable. This agreement will be null and void if no deposit is received for the service. Services on your garment will not commence until a deposit is made.                                                                                                                                                                   
  • Form of Payment - SHAE MONEE accepts all major credit cards, and cash only. NO CHECKS ARE ACCEPTED! A receipt of payment will be given after all transactions are made between the company and the client, via email or paper receipt. The cost of the garment may increase in price due to unforeseen events and the company shall immediately inform the client of any increase in cost.                                                                                                                              
  • Cancellation(s) - Garment (s) are custom made for you, SHAE MONEE cannot accept any returns or cancellations for ANY reason. Once the client and designer and or affiliates have signed this agreement. I (the Client) Understand that if I cancel the custom order or process of production for Any reason I will not receive a refund on prior services rendered or for any prior deposits given to SHAE MONEE . Once the client has cancelled an order, either by verbal, or written communication, SHAE MONEE has the right to stop production of the order and use any remaining garments, fabrics or materials for company use. I have a full and complete understanding that All deposits and payments are non- refundable.                                                                                                                                                                                               
  • Fabric Agreement - Fabric and materials will not be ordered until the client has approved them and paid their initial deposit. Once the client has approved the fabric and materials for their design and they have been purchased, fabric changes cannot be made unless the client pays an additional fee for both the additional labor and the new materials. Fees vary upon design. The fabric cannot be changed if the garment has already been cut out and created (sewn together) with the previous fabric that was selected. The Garment will not be released until full payment for the garment is received by the Company, (no matter the circumstance). The Garment is to be picked up by the Purchaser on the date of final payment. If the garment is not picked up within two weeks there will be a storage fee added for each day the garment is in my possession. If the garment is not picked up within a month of the due date the product will be sold to fulfill your owed balance. The Garment may not be picked up prior to its completion or before final payment is received. There will be (no discount or sales price deductions on custom designs or apparel).                                                                                                                                                                                        
  • No Third parties - This agreement is solely between the Company and the client(s) who are purchasing and or therefore wearing the custom-made garment(s). There will be no third parties included in the design or changes of said design once the agreement is made in this contract between SHAE MONEE , and its Client(s). If your name is not included in or on this contract, SHAE MONEE and its included designer(s) are not obligated to discuss this agreement or its details with anyone other than the parties in this binding agreement.